Skip to main content
The Director's Cut

Rooms can be compared.
Feelings can't.

Anyone can film a beautiful bedroom. Very few know how to build the feeling that makes someone stop comparing and start picturing themselves there. That's the work we direct.

Apply to work together

Some hotels are booked. Others are remembered.

What we actually do

Most production companies document hotels.
We direct desire.

The camera isn't where the value starts. The idea is. The story worth telling, the emotional trigger that makes a guest want you before they've seen your rate. We find that first. Then we film it.

Anyone can fly a drone over a pool. Hardly anyone knows how to make a guest say "we're staying there" before they've looked at another hotel. That's the gap between content and direction, and it's the whole reason this exists.

Watch · Carol Evans
Why we don't start with the camera
The story starts with why a guest should choose the hotel, not with what we can point a camera at.
Read the transcript

The video strategy that The Director's House has used so far has been super successful. One of the reasons for that is that we don't start with video first.

So many people are creating content and just hoping that it's going to be successful, but where we start is by asking the question: what is it that makes that hotel the reason guests will choose it?

Once we get really clear on that, the video process actually becomes much easier. People don't buy rooms and facilities. They buy experiences. They buy memories that they want for the future.

Most hotel films explain. Ours persuade.

Most hotel photography records a room. Ours records a feeling.

Because the goal was never views. It was one question landing in a guest's head: can we book?

The work

See the edits.
Then imagine yours.

A film does in ninety seconds what a page of copy can't. Watch, and notice the exact moment you stop looking at a hotel and start wanting to be there.

The Trailer
A film built for one guest in particular: couples who came to reconnect. Not a hotel for everyone. A hotel for someone.
Attract
Directed by The Director's House
The Interviews
Sarah McDermott of The Burgoyne Hotel, on screen. The owner's own voice: the proof a chain can't fake.
Convince
Directed by The Director's House
The Destination Story
The coast out of season. A reason to travel when nobody else is selling one, not just a room in July.
Convert
Directed by The Director's House
Watch · Carol Evans
Why put the hotelier on camera?
Authority films let guests meet the people, passion and philosophy behind an independent hotel.
Read the transcript

A hotelier might appear on video or on social media and it can be pretty candid, and that's great in terms of getting visible, being seen and being noticed.

But candid content doesn't necessarily convert, particularly for premium price tags. Creating authority pieces is where a hotelier can really show how passionate they are about their business, what they really love about it, the things other guests have enjoyed, and how they want a guest to feel when they're in their hotel.

When you hear a hotelier who has put their money and all their energy into that business, when a prospective guest can hear that and feel that, it helps them to trust them and to feel that they're going to get what they want from that stay.

The shorter cuts

Small films. Real numbers.

Not every film is ninety seconds. Some of the best work is one sharp idea, made for a single moment, with one number to move. None of these were made for a showreel. Each had a job.

The Murder Mystery
The brief was almost impossible: build the intrigue without filming a single frame of the actual event. So we sold the suspense of a thing you never get to see. That's direction, not documentation.
The Festive Film
A Christmas story that gave guests a reason to pay more for the same dates, so the hotel held its rate instead of discounting into the season.
+60% on festive break rates
The three acts

Every hotel worth remembering
is a story in three acts.

Not a menu of film types. A sequence, directed on purpose, that moves a guest from a first flicker of interest to a place they can't stop coming back to.

I
Desire

Make them want you

The film that makes someone feel the place in ninety seconds and quietly close the comparison tab. The reason they travel, before a price is ever mentioned.

The Trailer · Destination Stories
II
Belief

Make them trust you

The people behind the place: you, your chef, your designer, the locals who make it what it is. A corporate chain can't manufacture this. It's what turns interest into trust.

The Interviews · Documentaries
III
Obsession

Make them yours for good

Episodes guests watch before they arrive and after they leave. Seasonal stories that hold your rate instead of cutting it. And the founding story kept for the people who come after you.

The Series · The Legacy

We shoot with tomorrow in mind. The footage from a Director's Cut isn't captured for one edit and forgotten. We build a library of properly composed, beautifully lit rushes you can return to for seasonal campaigns, events and new stories, so the original investment keeps working long after the shoot.

Attract
Hero films and destination stories that create the want.
Convince
Authority films that quiet the hesitation and build trust.
Convert
Room and experience stories that back the direct booking.
Keep
Episodic work that keeps guests emotionally on the hook.

The bed still has to be comfortable. The food still has to be good. Story doesn't replace any of that, and it can't. What it does is let a guest feel those things before they arrive, and it makes them impossible to talk out of the booking once they have.

Bring the dog

Your dog remembers
the holiday too.

Ask any dog owner what makes a place special and watch their face change. The bowl waiting by reception. The map of walks somebody drew just for them. The corner of the garden where the dog finally flops down like they own the whole hotel.

Dog-friendly isn't a tick-box on a booking site. It's a feeling, and it's one the big chains can't fake. Here's the part most owners miss: the dog is the story. Film a weekend through the dog's eyes, the arrival, the welcome, the walk, the tired happy heap by the fire, and you've made something people can't scroll past, because they're already picturing their own dog in it.

The shot list
  • The dog's-eye view of walking in for the first time.
  • The welcome pack, filmed like it actually matters.
  • The walks map, made for guests and their dogs.
  • The resident hotel dog who really runs the place.
  • The reunion at the end of a spa hour.
Directed by The Director's House
7M+ TV audience. Hotel filled for more than six months.
One dog's story, told properly, put this hotel on Channel 5's Dogs Behaving (Very) Badly as a national competition prize. That single episode reached more than 7 million viewers, and the demand it created kept the hotel full for over six months. That's what emotion does when it's directed with a commercial job in mind, not just captured.
Watch · Carol Evans
When hotel content travels further
Distinctive hotel storytelling has taken our clients beyond their own channels and onto primetime television.
Read the transcript

One of the other benefits our videos had for our clients is that we record in super-high quality and tell stories in a really unique way.

This wasn't just capturing the attention of prospective guests; it was also capturing the attention of TV channels. Through the video content we created for these clients, we landed opportunities to be on television across four different primetime TV series.

That gave us around 23 television appearances, seen by millions of viewers. On one occasion, just one series was seen by over seven million viewers, and that actually filled one hotel for over six months.

The credits

Every film needs a director, a shooter,
and someone who won't let it be ordinary.

Directed by
Tim Hetherington
More than twenty years across advertising, editorial, documentary and commercial work for clients including Volkswagen, Sony and Barbour, in the UK and abroad. A long-standing AOP member and award winner. The eye that makes lighting, composition and timing do the emotional work.
The look
Shot by
Tom Keen
Two decades photographing the best hotels in the world. Portrait of Britain, AOP Open, Portrait of Humanity. He knows exactly what a luxury property is supposed to feel like on screen, because he's spent his career shooting them.
The craft
Produced by
Carol Evans
She finds the story before anyone picks up a camera: the emotional trigger, the commercial job each film has to do, and where the production investment will actually be felt. Sixteen years turning one independent hotel from discounted to unmissable taught her what a film has to earn. And because the hotel doesn't stop being a hotel when the cameras arrive, she makes sure the production works around your guests, not the other way round.
The direction
Watch · Carol Evans
Why I love producing hotel films
A picture can tell a thousand words. Film can make you feel them in seconds.
Read the transcript

I really love creating these video assets for hotels because it just brings them alive. It makes them real.

It's not just something somebody is looking at on a computer screen. It immediately communicates that whole experience.

They used to say that an image can say a thousand words. A video just needs a few seconds.

Watch · Carol Evans
A film shoot shouldn't disrupt the hotel
Production happens inside a live hospitality business. The guests still come first.
Read the transcript

I'm the producer for The Director's House, and because of my background in hotel operations and management, I really understand that a hotel has to keep operating while the filming is going on.

I understand the concerns a hotelier might have about interrupting the guest experience, and I ensure as producer that that disruption is minimal.

We don't hire in a famous name to borrow its shine. This is the team. Every project is directed by us, then shot by the specialists whose work suits your story. The thinking is the authority. The films are just where you get to see it.

Every hotel has rooms. Every hotel has beds. Every hotel has breakfast. That's why they get compared. What can't be compared is how someone imagines they'll feel walking through your door. That's the story we direct.

Some hotels are booked. Others are remembered.

Apply to work together
Apply to work together

Tell me about your hotel.

Most hotels have photos. Many have video. The real question is whether any of it does the job: making someone feel the place, want more, and trust you enough to book direct before they've compared a single price.

If your assets look good but aren't pulling that weight, that's the work. Tell me about your hotel below. If it's the right fit, I'll be in touch to arrange a conversation.

The Director's House

Ufinity Ltd. is registered in England and Wales.

Company No. 05158276

Registered office: Robert Whowell & Partners. Westwood House, 78 Loughborough Road, Quorn, Loughborough, Leicestershire, LE12 8DX

VAT No. 401468131

Download The Category of One Provocation

For independent hoteliers who suspect the market isn't yet seeing what they've built.